What You Should Know About Aging in Place
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The concept of Aging in Place, in which homes are adapted so their
aging owners can remain in them longer, is gaining popularity. A recent
AARP study indicated that 63 percent of homeowners 45 and older expect
to stay in their homes well into old age—but 23 percent expect to have
trouble getting around within the next five years.
The publication of this survey led to the creation of a designation for a Certified Aging in Place (CAPS) specialist by the National Association of Home Builders (NAHB). The program was coordinated by Dan Bawden, president of Houston-based Legal Eagle Contractors Co., who's also a trustee of the NAHB's Remodelors Council. Bawden and his team developed a three-day educational and certification program, which is promoted by AARP to its members (for more information on, see Caps Certification).
"Many contractors who go through the program say that they use the ideas in their next project immediately, regardless of the client's age," Bawden says. "The work emphasizes safety and planning for the future. It makes homeowners feel safer, and they appreciate that the contractor thought of those concerns."
Among other things, the program helps remodelers understand the mindset of older customers who have difficulty getting around, notes Don Novak, president of Novak Construction in Cedar Rapids, Iowa, and a CAPS specialist. "The remodeling work is the easy part," he says. "The training allows you to look at things differently and understand their concerns. You don't realize what you take for granted until you spend some time in a wheelchair."
Catering to Long-Term Needs
The specifics of an Aging in Place project depends on the
homeowners' unique requirements. But many of the key elements to
creating a strong Aging in Place standard for a remodeling project are
unobtrusive and can be incorporated into many jobs. They include
zero-clearance thresholds (so wheelchairs can move smoothly and to
prevent trips and falls), wider doorways and halls, as well as
structural supports that offer future flexibility.
"I include these options in my designs on many projects, and then I point out what I've done during the conference," says CAPS specialist Vince Butler, president of Butler Brothers Corp. in Clifton, Va. "They often realize that these additions are great ideas [regardless of their abilities]."
The changes can be minor and aimed at the future, he stresses. These include providing backing support behind bathroom walls so grab-bars can be added in the future.
"Attaching a bar to ceramic tile can mean taking out the entire wall, but if we put in the support when we're upgrading the bathroom, it can save hundreds of thousands of dollars," Butler says. Similarly, he creates 36-inch-wide doorways, but adds a stud that narrows it to a more typical 28 inches. The stud then can be removed if the expansion is needed later without having to make structural changes. "These are subtle details that don't cost a lot of money, but would cost a lot to add later, and the customers appreciate that you've thought of their long-term needs."
Customer Relations Differ
Aging in Place concepts also focus on dealing with the
specific concerns of older clients. "The customers are more cautious,
because they fear being ripped off, and they want to be certain the
contractor understands their needs," Novak says. For example, many
seniors have poor short-term memory, so they can ask the same question
many times. A contractor familiar with Aging in Place concepts will
post a weekly schedule on the client's refrigerator, so the customer
can be reminded of what will happen and when. "That makes them feel
more comfortable," Bawden says. "It allows the contractor to spend more
time on the work and produces a more satisfied customer."
| CAPS Certification |
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The Certified Aging in Place Specialist (CAPS) designation offered by the NAHB was designed in conjunction with AARP to aid not only the group's older members but many of their younger ones, too, says Dan Bawden, president of Houston-based Legal Eagle Contractors Co., who helped create the program. Many homeowners in their early 50s are concerned about being able to stay in their homes, but don't face the need for grab bars or other amenities just yet. They're interested in learning how to prepare their homes for the future. In the first day of NAHB's three-day CAPS training, students learn how to work with older clients. "Contractors often are good at carpentry but don't know the medical conditions that must be addressed or the technical specifications for wheelchairs," Bawden says. Day two deals with specific room-by-room home modifications that can be made, while day three focuses on business training and ethics. NAHB provides a customer brochure that explains the value of working with a CAPS certified contractor, and it maintains a Web page, linked to AARP's site, that lists all CAPS-certified contractors nationally to serve as a locator for homeowners. Learn more about CAPS certification |
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